Alby House, 12 Hinderwell Lane, Runswick Bay, TS13 5HR
All bookings are accepted on the following terms:
No contract exists until a completed booking form has been received by us with a deposit of 20% of the holiday fee, and our confirmation of the booking has been dispatched. Thereafter the holidaymaker becomes liable for the balance of the fee and this must be paid eight weeks before date of the commencement of the holiday.
The booking shall be deemed to be for the purpose of the people whose names appear on the booking form. The maximum number of persons allowed at the property is clearly stated in the particulars and must not be exceeded without prior consent of the property owner. In the event that the maximum number is exceeded without prior consent as aforesaid, the owner has the right to revoke the booking. Bookings will not be accepted from parties of young people and the owners reserve the right to refuse or revoke any bookings from parties which may in their opinion be unsuitable for the property.
If you cancel a booking for which you have contracted, we will do what we can to re-let the property, and if we are successful, we will refund any payment made by you, less deposit and a handling charge of £25 for every week booked. If we are unable to re-let the property, then you will remain liable for the balance of rent (if not already paid) less any expenses which had not already been incurred, and there shall be no obligation on our part to repay or forego any rent paid or unpaid. Holiday Cancellation Insurance will cover you in most cases.
If for any reason it proves necessary for us to make a change in your holiday booking we will refund to you any monies paid by you.
We will only accept liability for economic loss when caused by negligence of the property owner or his representative.
You are obliged to keep the holiday home and all furnishings, fittings and effects, in the same state of repair and conditions they are in at the commencement of the holiday and to ensure that the home is left clean and tidy. In default of such obligation, the refundable deposit will be set against any additional costs incurred by the owner in remedying such default. Otherwise the deposit will be refunded in full.
You are responsible for the personal safety of all the people (including supervision of children) included in the booking, and their activities in the holiday home, garden and garden den.
You will be responsible for any damage to the holiday home, or the furniture, fittings and effects. Anything broken or damaged should forthwith be repaired or replaced with an article of similar type and value. If this is not possible, any damage or breakage should be reported to the owner, and paid for before departure.
You will permit us (with or without workmen etc) at reasonable times and reasonable notice to enter, inspect, and if necessary repair the property or enter the property without notice in emergency to repair the property or adjoining premises.
You must not assign or part with the possession of the property or any part of it, or anything contained in the property or use it other than as a single dwelling for holiday occupation by the people whose names appear in the booking form.
You must ensure that nothing which may be a nuisance or inconvenience to occupiers of neighbouring or adjoining property or adversely affect any insurance of the property.
Up to 1 pet is allowed at this property. You must ensure no damage to the property or fittings by the pet, that the pet does not go upstairs to the bedrooms, and the garden is left clean of any pet droppings on departure. An additional charge of £25 is made to cover additional cleaning.
This is a strictly no smoking property. This must be strictly adhered to.
If you feel you have a genuine complaint in respect of your holiday home, then this should immediately be reported to us.
These conditions shall be deemed to have been accepted by you at the time when you completed the booking form.
These Booking Conditions shall be read and construed in such a way so as not to prejudice the statutory rights of the holidaymaker.
